Privacy Policy
Learn how we collect, use, and protect your information.
Privacy Policy
Last Updated: October 8, 2026
At Eduxpart, we respect your privacy and are committed to protecting the information handled through our website, software, and services. This Privacy Policy explains what information we collect, how we use it, and how we protect it.
1. Information We Collect
Depending on the services used, Eduxpart may collect and manage information including:
Student Information:
Name, student ID, photo, class, section, date of birth, contact information, address, guardian information, academic records, attendance, examination results, and other information provided by the educational institution.
Teacher & Staff Information:
Name, photo, contact information, email, designation, attendance, and other information required for managing the institution.
Guardian/Parent Information:
Name, phone number, address, relationship with the student, and other information provided by the institution.
Account & Technical Information:
Login information, IP address, device information, browser information, and other technical information required to operate and secure our services.
Payment Information:
Eduxpart may retain payment status and transaction/reference IDs. We do not store complete card or payment account details unless specifically required and permitted by the relevant payment service.
2. How We Use Information
We use collected information to:
- Provide and operate Eduxpart services.
- Manage students, teachers, guardians, and administrators.
- Maintain attendance, academic records, examinations, and results.
- Provide notices, reports, ID cards, and other requested features.
- Provide customer support and technical assistance.
- Process and verify payments.
- Maintain system security and prevent unauthorized access.
- Improve the performance and functionality of our services.
3. Access to Information
Information is accessed according to user roles and permissions.
- School Administrators can manage their institution's information.
- Teachers can access information they are authorized to use.
- Students can access their own authorized information.
- Eduxpart may access necessary information for hosting, maintenance, security, technical support, and service operation.
4. Student and Guardian Information
Eduxpart may process information relating to students, including information belonging to minors.
Educational institutions using Eduxpart are responsible for providing information lawfully and obtaining any required permissions or consent from parents, guardians, or authorized individuals where applicable.
5. Data Storage & Backup
Customer data is hosted on cloud infrastructure managed for the operation of Eduxpart services.
We maintain cloud backups and take reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, or destruction.
However, no online system can be guaranteed to be completely secure.
6. Third-Party Services
Eduxpart may use third-party services such as:
- Cloud hosting and storage providers
- SMS service providers
- Payment service providers
- Google Analytics
- Meta Pixel
- Other technical or service providers necessary to operate and improve our services
These providers may process limited information as necessary to provide their respective services and may have their own privacy policies.
7. Data Sharing
Eduxpart does not sell customer or user personal information for advertising or marketing purposes.
Information may be shared with service providers only when reasonably necessary to provide, maintain, secure, or improve Eduxpart services, or when required by applicable law.
8. Data Retention
Customer data is retained according to our service terms. After cancellation or subscription expiry, data will generally remain stored for 6 months before it may be permanently deleted, subject to applicable legal or contractual requirements.
9. Your Privacy Rights
Subject to applicable law, users may request access to, correction of, or other applicable actions concerning their personal information.
Privacy-related requests can be submitted to:
Email: support@eduxpart.com
We may require reasonable verification before processing a request.
10. Cookies & Tracking Technologies
Our website may use cookies, Google Analytics, Meta Pixel, and similar technologies to understand website usage, improve performance, provide relevant functionality, and measure marketing activities.
Users may control certain cookies through their browser settings.
11. Changes to This Privacy Policy
Eduxpart may update this Privacy Policy when necessary. Any changes will be published on this page with an updated "Last Updated" date.
12. Contact Us
Eduxpart
Address: 62/2 Kamal Soroni Road, Mirpur, Dhaka, Bangladesh
Email: support@eduxpart.com
Phone: 01876287313
Website: eduxpart.com